Breaking Free from Stagnation to a Career Leap in an Agile Organization

John, Client Partner at Getronics, previously Client Partner at Verizon, London

context

John was a Client Partner at Verizon, focused on driving new business in cybersecurity, cloud services, and digital transformation industries.

Although he excelled at finding new client opportunities, he spent most of his time navigating inefficiencies across sectors. This kept him from fully capitalizing on his sales efforts both for himself and the organization and making the impact he was capable of.

Challenge

John needed to clarify whether to stay in his current organization and make it work, or move on to new opportunities that would fully leverage his expertise in business development, technology, and customer experience.

Objectives

  • Clarify personal drivers and career goals.

  • Master time management and organization to stay on top of priorities in his current role and chaotic setup while managing the job search.

  • Develop a strategy to find roles aligned with strengths and aspirations.

Results

  • In just six months, John transitioned to a new role as a Client Partner at Getronics, a company specializing in digital transformation, cybersecurity, and cloud services.

  • He optimized his time management, developed a structured job search strategy, and reframed his career story, leading to a smooth transition into a high-impact role aligned with his expertise.

Roadmap

In 10 sessions, with work in between meetings, we tackled three key stages:

    • We identified key elements impacting John’s career across three dimensions: environment (internal teams and culture), abilities he excelled at and wanted to develop, and the purpose of his role in relation to the client he aimed to serve. 

    • We assessed how each element supported or hindered his growth and explored which aspects aligned with his goals, and which limited his potential.

    • John audited his inefficient organizational and time management habits.

    • We explored strategies to streamline his efforts and optimize his time in his current role to drive progress amidst internal inefficiencies and explore new job opportunities in the tech and digital transformation space.

    • We developed a narrative that reframed his career change in a positive light.

    • Instead of focusing on the inefficiencies of his previous organization, John showcased his expertise and results, positioning himself as a key player ready to drive growth and lead transformation in his future role by leveraging his skills and vision for impact.

key Insight

Understanding and leveraging the Career Triad framework to analyze his career across environment, abilities, and purpose. This helped him understand his current situation, guide his search strategy and frame a compelling narrative for interviews.

A Thoughtful Career Change Made Easy

“I had never considered working with someone like Susana before, but I was frustrated in my role, so I was open to a conversation about my career. Susana was a great sounding board, helping me organize my thoughts, opinions, and ideas. Her pragmatic approach made me realize how a dysfunctional environment was impacting my progress, which ultimately led me to seek new opportunities. The process of changing roles was quick once I made the decision, but Susana was instrumental in ensuring I was making the change for the right reasons and provided invaluable guidance in developing a clear plan for my next role. I’m now much more organized, using productivity tools like Microsoft 365, Teams, and To Do to optimize my efforts. I wouldn’t hesitate to recommend Susana—she’s helped me reshape my career and focus on what truly matters.”

- John, Client Partner at Getronics, previously Client Partner at Verizon, London

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