INSATIABLE LEADERS LTD.

Privacy Policy and Cookie Policy for Website

Effective Date: October 2024

1. Introduction

This is our privacy policy. It explains how we collect, use, and process personal data received from you on our site, as well as how we protect it. Please read the following carefully to understand our views and practices regarding your personal data.

If you have any questions or comments on this privacy policy, please contact us at hello@insatiable-leaders.com.

2. Who We Are

In line with the General Data Protection Regulation (GDPR), we are required to provide you with the following information as the 'data controller':

  • Website Address: www.insatiable-leaders.com

  • Trading Name: Insatiable Leaders Ltd.

  • Address: 3rd Floor, 86-90 Paul St, London, EC2A 4NE, UK

  • Company Registration Number: 15079089

  • Nominated Representative: Susana Martínez Denia (email: hello@insatiable-leaders.com)

3. What Data We Collect

We may collect and process the following kinds of data about you:

  • Identity Data: First name, last name, username or similar identifier, title, company.

  • Contact Data: Billing address, postal address, email address, telephone numbers.

  • Transaction Data: Details of payments to and from you, and services purchased.

  • Profile Data: Username, password, orders, feedback, preferences, and survey responses.

  • Correspondence: A record of any communication between us.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences for receiving marketing from us and third parties.

  • Technical Data: IP address, browser type, operating system, and other device-related information.

We collect your personal data through various methods, including:

  • Direct interactions (e.g., filling in forms, emails, or LinkedIn communications).

  • Automated technologies (e.g., server logs, and analytics tools such as CoachAccountable).

4. Cookies

Our website does not use cookies.

5. How We Use Your Data

We use your data to:

  • Present site content effectively to you.

  • Use analytics to improve our website, services, and marketing.

  • Provide you with information and updates about products and services that you request or, with your consent, which may interest you.

  • Send newsletters and publications, if requested.

  • Fulfill contracts or agreements made with you (e.g., providing services).

  • Manage payments and transactions.

  • Offer participation in surveys, promotions, or competitions if you consent.

  • Notify you about changes to services or policies.

  • Enhance our marketing strategies and target advertisements (using aggregate data, not personal identifiers).

Opting Out of Marketing: If you don’t want to be contacted for marketing purposes, you can opt out at any time by clicking the "unsubscribe" link in the marketing emails you receive, or by emailing us directly at hello@insatiable-leaders.com.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting obligations.

For example:

  • Contact Data is retained for up to 5 years after your last interaction with us.

  • Transaction Data is retained for 6 years to comply with tax obligations.

We conduct regular reviews to ensure that data is not retained longer than necessary. Data that is no longer required will be securely deleted.

7. How We Share Your Data

We may share your personal data with third-party service providers, such as:

  • CoachAccountable: CRM and booking management.

  • Crunch: Accounting and invoicing.

  • Stripe: Payment processing.

We ensure all third parties handling your data comply with GDPR standards and ensure your data is secure. We do not sell or rent your personal data to third parties.

We may disclose your data:

  • If required by law.

  • In connection with any sale of business assets.

  • To protect our rights, property, or the safety of others.

8. Data Transfers Outside the UK and EEA

We may transfer your personal data to clients or service providers located outside the UK and the European Economic Area (EEA). If we transfer your personal data to countries that do not provide the same level of protection as the UK/EEA, we will ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

By using our services, you consent to such transfers, storing, and processing of your personal data as described in this section.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request that we correct any inaccurate or incomplete data.

  • Erasure: Request that we delete your data (subject to certain exceptions).

  • Restriction: Request that we restrict the processing of your data.

  • Data Portability: Request the transfer of your data to you or another controller.

  • Objection: Object to the processing of your data in some circumstances (e.g., marketing).

To exercise any of these rights, please contact us at hello@insatiable-leaders.com. We will respond within 30 days.

10. Security of Your Data

We take the security of your personal data seriously. We use measures such as:

  • Encryption of sensitive data (e.g., payment details).

  • Secure servers and restricted access to your personal data.

  • Regular reviews of security practices.

While we strive to protect your data, please note that no transmission over the internet is 100% secure, and you provide data at your own risk.

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

12. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page. We may also notify you by email if appropriate.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or your data, please contact us at:

  • Email: hello@insatiable-leaders.com

  • Address: 3rd Floor, 86-90 Paul St, London, EC2A 4NE, UK

  • Company Registration Number: 15079089

  • Director: Susana Martínez Denia